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Hi getting error 311 my tender type does not have prevent cashier overtendering checked
any idea's why this is happening
Thank You
Ginette
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What exact version of what program? RMS or POS
What type of Tender? If credit card, is there a max limit set?
Hi Jeff these are sales put on an account they made an advance payment so when the staff comes in we put all sales to the account to apply to the advance payment they made, it worked fine then all of a sudden it stopped working and started giving me the error 311 our pos is 2.0.0155
Hello Andrew,
Is the staff trying to pay a deposit with a customer account tender?
If so RMS will not allow this; and will give the following message:
Validation Error 311: The amount for this tender cannot exceed the purchase amount.
Please let me know if this answers your question.
Todd
Hi Todd yes I guess this is what we are doing the funny thing is I had done about 3 sales this way and then it started giving me the error
thank you
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