web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Integrating D365 F&...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Integrating D365 F&O with 3rd party e-commerce platform

(0) ShareShare
ReportReport
Posted on by ZvikaR 184

Is there official guidelines / whitepaper detailing Microsoft's recommendation with regards to integrating a 3rd party e-Commerce platform (website where we perform sales) into Dynamics 365 for Supply Chain?

Should we be flow the transactions through the retail server or should we simply create sales orders directly in Dynamics? 

Any particular recommendations to how to connect the two?

Zvika

I have the same question (0)
  • Suggested answer
    Mueckeflo Profile Picture
    Mueckeflo Microsoft Employee on at

    Hi Zvika,

    I suggest you take a look at the available content in our docs site regarding e-commerce - most probably the data distribution part is a good point to look at with regards to your specific question:
    https://docs.microsoft.com/en-us/learn/modules/data-distribution/
    T    he architecture part might give you some clarity about the features existing and the advantages of using commerce APIs rather than SCM.

    Because it is not only about creating sales orders in the HQ (which can be done through either SCM or Commerce), but also about sending data for items, inventory customers etc. to the e-commerce solution. Hence it is a bidirectional communication, not a uni-directional one.

    Additional content that you might find helpful can be searched using this link:
    https://docs.microsoft.com/en-us/learn/browse/?expanded=dynamics-365&products=dynamics-commerce&skip=30

    Best regards,

    Florian

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 287

#2
Laurens vd Tang Profile Picture

Laurens vd Tang 212 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 145 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Quality order uses default receipt location instead of actual physical receipt location

Product updates

Dynamics 365 release plans