Announcements
No record found.
Hi experts,
I want to display the number of active cases (count) for any account and display that in a custom field in the account record.
How can I accomplish this?
Thanks,
Jon
*This post is locked for comments
Hi Jon,
You could add a new whole number field to the account entity, and set field type to rollup. Then, choose the related entity you wish to count, apply any filters (e.g. status = active) and set aggregation to count of the cases entity. You can do this without code.
www.powerobjects.com/.../roll-up-fields-dynamics-crm-2015
mark my suggestion as verified if helpful.
Simple rollup of child records can be achieved by creating a rollup fields as suggested above. You need to although consider the limitation of rollup field like you can't do rollup of a rollup field etc.
Check here: technet.microsoft.com/.../dn832162.aspx;MSPPError=-2147217396#BKMK_considerations
Hope this helps.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
Thanks to all of our 2025 Community Spotlight stars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
JS-09031509-0 3
AS-17030037-0 2
Mark Eckert 2