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Our latest #FastTrack #TechTalk explores traceability in #Dynamics365 Supply Chain Management (#SCM) and highlights new capabilities that help organizations gain deeper visibility into product movement, inventory history, and compliance tracking. In
Check out the latest video in our "Getting Started With" series, as we take a look at the Agent Hub in Dynamics 365 Contact Center and Customer Service. This centralized area is designed to help your admins adopt autonomous AI agents with confidence.
The February 2026 #CRM #Dynamics365Community Call features the latest community events, a sneak preview of our upcoming #MIcrosoftAgents #CommunityCall in March, and a fantastic session focusing on implementing #AI in #CustomerInsights. Join the Dy
Our latest #FastTrack #TechTalk walks through the newest capabilities and enhancements in Dynamics 365 Finance, helping customers and partners understand where innovation is happening and how these updates can drive operational value. In this session
In this session, we introduce #Dynamics365 ERP #Analytics #MCP, a new capability designed to help organizations turn operational ERP data into actionable insight more easily and intelligently. The discussion explores how MCP connects business users w
Coca-Cola Beverages Africa—handling 40% of Coca-Cola's total volume across Africa—modernized its operations using Microsoft Dynamics 365, #CopilotStudio, and the #MCP server. With a landscape spanning 15 legal entities and 10,000 users, CCBA saw an o
Coca-Cola Beverages Africa—handling 40% of Coca-Cola's total volume across Africa—modernized its operations using Microsoft Dynamics 365, #CopilotStudio, and the #MCP server. With a landscape spanning 15 legal entities and 10,000 users, CCBA saw an o
Check out the latest video in our “What’s New With” short video series, with a look at how you can access and analyze important data with Sales Chat in #Microsoft365 #Copilot for Sales. Sales Chat gives you a conversational way to access important in