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Microsoft Dynamics 365
Case Management Agent in Contact Center | Madhuri Somara | CRM Community Call Gues...
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FastTrack for Dynamics...
Dynamics 365 Finance in Microsoft 365 Copilot | FastTrack TechTalk
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Microsoft Dynamics 365
November 2025 Dynamics 365 ERP Community Call
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Microsoft Dynamics 365
Review Licensing Model | Dynamics 365 Finance & Operations | FastTrack D365 Bites
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Case Management Agent in Contact Center | Madhuri Somara | CRM Community Call Gues...

Closing cases shouldn’t be a waiting game. With the latest Dynamics 365 Contact Center update, Case Management Agent (CMA) takes the last mile off your plate, automating follow-ups and case closure with SLA-aware precision and sentiment-savvy logic.

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Dynamics 365 Finance in Microsoft 365 Copilot | FastTrack TechTalk

Learn about Finance in Microsoft 365 Copilot, the newest #Copilot offering designed to revolutionizes how finance teams approach their daily work within Microsoft productivity tools Outlook and Excel. You will also learn how to create AI actions to a

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November 2025 Dynamics 365 ERP Community Call

This month's #CommunityCall featured sessions from the Community and Microsoft product teams. Explore two powerful features within #Dynamics365 Finance Accounts Receivable: Customer Prepayments and the Customer Invoice Logging Framework. Learn how th

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Review Licensing Model | Dynamics 365 Finance & Operations | FastTrack D365 Bites

Part four of our latest #FastTrack #D365Bites series is an overview of the licensing model for Dynamics 365 Finance and Operations apps. You'll gain an understanding of identity management, role-based security, and the structure of user licenses. Lea

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Licensing Usage Summary | User License Management for Finance and Operations | D36...

Learn how to use the License User Summary report in Finance and Operations to analyze requirements, optimize entitlements, and reduce costs. Get hands-on with telemetry-driven insights and practical examples for identifying entitlement gaps. Part 3 o

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Dynamics 365 Finance & Operations PPAC/LCS Licensing Report | Dynamics 365 Bites

Explore user license management in #Dynamics365 Finance and Operations with a focus on #PowerPlatform Admin Center and LCS licensing reports. See how to analyze, assign, and optimize licenses, and ensure compliance across your environments. This is P

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User License Management for Finance and Operations | User License Management | D36...

The newest series of #Dynamcis365Bites kicks off with User License Management. Discover the upcoming changes to user license management for #Dynamics365 Finance and Operations Apps. Learn about the validation timeline, notification process, and new r

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Integrate CRM and ERP with Dual Write | Johan Persson | Dynamics 365 CRM Community...

Guest presenter Johan Persson explains Microsoft's One Dynamics One Platform initiative, which aims to unify CRM and ERP under a single suite, allowing both to be installed as applications on the Power Platform, while maintaining separate databases a

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