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Dynamics 365 CRM Customer Service: Pricing, Features, Integrations & Use Cases

Dynamics 365 CRM Customer Service is packed with many tools to strengthen your organisational processes, from case management and omnichannel communication to AI routing and knowledge management.

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Word Template Mail Merge in Business Central: Series Index

This article is part of the series, but articles within it will also be part of the larger ongoing and series which I am posting as I familiarise myself with Microsoft Dynamics 365 Business Central. The Word template functionality in Business Cent...

Ian Grieve 22,782
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How to Plot Entity Records on Azure Map in Dynamics 365?

With data scattered in many places and formats, it has become difficult to make fast, wise decisions in today’s business world. For Dynamics 365 users, both big data sorting and data visualization tools can greatly improve their customers’ overall...

AppJetty 1,013
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Generating Power Fx Formulas with Multi-Language Comment Support in Power Apps Us...

The Comment-Generated Formulas feature in Power Apps lets you create Power Fx formulas directly from code comments. By typing `//` or ‘/*’ followed by a natural language instruction, Copilot can generate a relevant Power Fx formula tailored to you...

Inogic 24,057
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Choosing the Best ERP Solution for Modern Manufacturing

xxx A manufacturing-focused enterprise resource planning (ERP) system has the power to transform production processes. Selecting the right ERP solution for manufacturing can greatly enhance operations and drive growth for manufacturing […] The p...

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Understanding Sales Order Agent in Dynamics 365 Business Central: A Beginner’s Guide

Introduction Sales Order Agent in Dynamics 365 Business Central Imagine a world where your sales order management is seamless, your business processes are automated, and you can make smarter business decisions with ease. Enter the Sales Order Agen...

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LinkedIn Lead Sync Integration with Dynamics 365 Customer Insights – Journeys

This guide outlines a custom integration for LinkedIn Lead Gen with Dynamics 365 Customer Insights - Journeys (CIJ) following Microsoft’s announcement of removing the native LinkedIn Lead Sync feature in Outbound Marketing. It provides a step-by-s...

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Seven Business Central Distribution Apps from Insight Works

xxx Explore seven essential Insight Works apps that streamline Business Central distribution, enhancing inventory accuracy, order fulfillment, quality control, and overall efficiency for any distribution network. The post Seven Business Central ...