Alignment issues in PDF version of Word Templates

Question Status

Verified
Heather Roggeveen asked a question on 9 Jun 2016 9:37 PM

Hi

Wanted to see if it is just me or if others have experienced issues with the PDF version of their Word Templates.  This was raised with me recently by one of my clients and I can see that it happens with the standard, unmodified versions of the reports.

This is what (in this case the remittance) looks like in Word:

This is what it looks like in the automatically created PDF:

This is also happening with the customer statement.  I haven't tested other document types.

Has anyone seen this or resolved?  Otherwise I will escalate to Microsoft.

Cheers

Heather

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Heather Roggeveen responded on 9 Jun 2016 9:39 PM

Word version above.

PDF Version above.

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Verified Answer
Tim Wappat responded on 10 Jun 2016 7:21 AM

Have they updated to 14.00.0952 ?

Before that version there was a bug in the rendering of Word Templates to PDF output. The formats just get screwed up no matter how hard you try to reformat them.

Here are the details of the release:

community.dynamics.com/.../microsoft-dynamics-gp-january-hotfix-released

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Heather Roggeveen responded on 12 Jun 2016 4:04 AM

Thanks Tim

I had missed that release - the screen shots were from my test version which was on a slightly earlier version.  Downloading this patch now and will update once I have tested.

Cheers

Heather

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Heather Roggeveen responded on 16 Jun 2016 6:39 PM

Thanks again Tim

Finally got a chance to get this tested and applying that update has resolved it in my test system.  Now to get it deployed to the clients involved.

Cheers

Heather

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Verified Answer
Tim Wappat responded on 10 Jun 2016 7:21 AM

Have they updated to 14.00.0952 ?

Before that version there was a bug in the rendering of Word Templates to PDF output. The formats just get screwed up no matter how hard you try to reformat them.

Here are the details of the release:

community.dynamics.com/.../microsoft-dynamics-gp-january-hotfix-released

Reply