Dynamics 365 Community / help / getting-started
Community Help

Getting started

Bret Fraser Community Manager  | 
Welcome to the new Microsoft Dynamics 365 Community! We appreciate your visit and are thrilled to provide you with the opportunity to engage with both your peers and experts in Microsoft Dynamics 365. By participating in the forums, reading informative blog articles, and watching helpful how-to-videos, you can find the answers you need to your questions. This guide aims to assist you in getting started swiftly, enabling you to easily discover solutions, ask inquiries, initiate discussions, and share your expertise.
 
Sign in with your Microsoft or work or school account
To actively participate in the Microsoft Dynamics 365 Community, such as posting questions or comments and receiving email notifications, it is necessary to sign in using your Microsoft or Work or School Account. Although you have the option to explore the community and search for solutions without joining, signing up becomes essential if you want to engage further. The following steps explain the sign-in process:

1. Click on the "Sign in" option located at the top right corner of any Microsoft Dynamics 365 Community page.
2. On the Sign-in page, you can choose to use either your Microsoft account or your Work or School account. If you already have an existing Outlook.com, Hotmail, Messenger, or Xbox account, you already possess a Microsoft account.
3. If you donot have a Microsoft Account yet, you can click "Sign up now" and carefully follow the provided instructions.
By following these steps, you will successfully sign in to the community, granting you the ability to actively participate in discussions and take advantage of the various features and benefits available.


 
Find answers
Before seeking assistance in the community, it is advisable to perform a search. It is highly likely that someone has already addressed a similar concern by asking a question in the forums, sharing insights through a blog article, or creating a helpful how-to video. To conduct a search, locate the search box in the upper-right corner of the page, and enter your question, keyword, or topic of interest. This approach improves the chances of discovering existing discussions, resources, or solutions pertaining to your specific issue within the community.


 
Asking/post a new question
If you have conducted a search but couldnot find a satisfactory answer to your question, you can post a new question. You can find “Post a question” button on the right top corner.  By doing so, you can seek expert opinions and insights from other members of the community. Please note that the response time for different questions may vary, as some questions are more complex and may require additional time for a suitable reply.


 
Help others
Contribute to the community by sharing your expertise and providing helpful responses to posts made by other members. This is an opportunity to give back and assist others in finding solutions and gaining insights. By actively participating in helping fellow community members, you contribute to the collaborative and supportive environment of the Dynamics 365 Community.


 
Read blogs
The blogs feature in the community allows visitors to access and read content that aligns with their specific areas of interest. It is important to highlight that the primary purpose of this feature is to promote and amplify blogs written by both community members and product teams. 


 
Watch videos
This feature in the community provides visitors with the ability to access and watch videos related to various topics of interest. Similar to the blogs feature, the primary focus of this feature is to showcase and highlight videos created by both community members and product teams. It serves as a platform for sharing informative and instructional videos rather than as a tool for creating and uploading new video content. Visitors can leverage this feature to gain valuable insights and learn from the expertise shared through the available videos.