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This post is part of the series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2025 Wave 2. The 94th of the new functionality (originally in the section, although Microsoft sometimes move...
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Did you know there is a suppression list used for all of your Journeys sending emails in Customer Insights and that list is unique to your organisation? This is well documented by Microsoft as to when and why an email address you’ve sent an email ...
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As AI agents become a key part of business automation, it’s important to understand how they are built. Microsoft Copilot Studio uses Agent Components which is small building blocks that control how an agent thinks, interacts, and responds. In thi...
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Many companies use Microsoft Dynamics 365 Business Central because you can build “extensions” to customise the system. But when there are many extensions from different teams, a problem can appear: UX Fragmentation. The post Avoiding UX Fragmenta...
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Geometric 3d shapes with a gradient background [https://www.fenwick.com.au/wp-content/uploads/2025/01/Frame-1010109475-360x200.png] [https://www.fenwick.com.au/blog/2025/11/04/fenwick-partners-with-monash-university/]Fenwick is proud to announce a...
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A first look at Dynamic Work Classification, which could reduce the number of Work Templates that you need to configure. Dynamic Work Classification arrives in Preview in 10.0.46.
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Imagine the amount of data generated from 30 NBA teams, more than 500 NBA players with each team playing 82 games per season! If you want to analyze that massive amount of data, not just the shots and rebounds made, but players' body movements in ...
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Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intellig...
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