Dear ISV User Group members,
I would like to learn how ISV solutions impact the upgrade process for clients. What do you see in your implementations? Are upgrades smooth or do you see additional complexity due to the existence of ISV solutions and possible customizations? This discussion is not to promote or demote some ISV solutions but to understand if some pains should be addressed by either the ISV vendor or Microsoft.
From my point of view, I see some pain when renewing a license in Dynamics 365 F&O only. This currently requires a new all-in-one package where the only change is a license file. This needs a lot of preparation, validation in UAT, and production downtime where the only change is e.g. an extension of the license with one year.
Let's discuss more. Bring it on!
