When someone replies to a forum question they may mark the reply as a suggested answer. If the suggested answer solves the problem, the original poster may promote that reply to a verified answer. Both of these steps are important to the success of the Microsoft Dynamics Community forums. Please use the following guidelines when marking suggested answers and verifying answers. Suggesting answers When you are responding to a forum post, you may check the "Suggested Answer" checkbox. Keep the following points in mind as you consider marking your response as a suggested answer: Do not mark all your responses as suggested answers. Only responses with a potential resolution should be marked. Do not copy/paste another member's solution as your own (e.g., another forum response or a blog article). Instead, link to that content, allowing both you and that content's author to receive credit for the answer. When linking to files on CustomerSource, be aware that the original poster may not be on an active Microsoft Dynamics support service plan, and thus may not have access to the file. At the end of your response, consider asking the original poster to promote your response as a verified answer if it does solve their question. It is common for the original poster to be unaware of this capability. Verifying answers When someone responds to your forum question with a suggested answer, you will receive an email where you can promote the response as a verified answer. In addition, you may sign in to the site, located the suggested answer, and click the "Verify Answer" link. The page will refresh and the response will now be marked as a verified answer.