A diary of a mad (computer) scientist
Dynamics AX allows you to track the traditional contact details such as phone, fax, url, and email, but what if you want to also track social media accounts like Twitter. Although you could reuse one of the existing electronic contact types, it would be much better if you could have a dedicated contact type just for Twitter so that you can segregate out the data for reporting and analysis.
In this worked example I will show you how you can easily add a new contact type to Dynamics AX for Twitter, and also any other Social Media type that you may want to track.
Adding a new contact type to Dynamics AX is not hard. You just need to know where to look.
In this example I will show how you can find where the contact types are defined, and also add a new contact type for Twitter.
To add a new Contact Type for Twitter, follow these steps:
In this case it is LogisticsElectronicAddressType.
Now, when you open up the Contacts form, you will be able to select a type of Twitter.
And now we can track all of the Twitter accounts against the contact details.
There is more to the social media world though than Twitter. What if you wanted to track other social media details.
In this example I will show how you can further extend the contact types to include more social media sources.
To add more social media contact types, follow these steps:
Now we have a lot of contact types available.
And we can capture all of the Social Media contact information directly within Dynamics AX.
By capturing all of the social media contact information, and segregating the types out through the new contact types, you start to open up the system to more features.
If you wanted to try extending out further, you could try:
The options are endless.
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