Microsoft Dynamics CRM - Lessons and answers from the trenches

Microsoft Dynamics CRM - Lessons and answers from the trenches
  • CRM Online Across Continents -- Options in addition to data replication

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    Today we'll be discussing strategies for deploying crm online where users are across continents. This is a very common scenario in large organizations where certain groups may have teams located in many different geographical areas. One question...
  • CRM 2011 - top 5 email related settings

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    In today’s blog we’ll be discussing the top 5 email related settings that are often over looked and should be evaluated or checked before a crm solution goes live. These are settings that if they are set properly will make for a very smooth...
  • CRM 2011 R8 (Q2 2012) - More than cross browser support - custom workflow extensions

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    As we all know, the Q2 release of CRM 2011 is just around the corner. There are lots of blogs detailing the new cool items such as cross browser support, mobility, and social. Here’s one blog on the cross browser support if you haven’t seen...
  • CRM 2011 Data Import Wizard

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    In today's column I'll be discussing the out of the box data import wizard and specifically talking about 4 of the most common uses for the data import wizard in CRM 2011. The data import wizard has many great features, but it is not a full blown...
  • CRM 2011 Auditing Best Practices

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    In today's column I'll be discussing the top 5 best practices related to using the new CRM 2011 auditing features. In addition we'll cover some of the most frequently asked questions that are appearing in the CRM forums related to auditing...