Dynamics CRM has
been a solid application platform since the launch of CRM 3.0 in 2005,
and maybe even earlier depending on who you ask. But with the growth of CRM Online, along with competitors like
Salesforce.com's Force.com platform, and other application platform options in
the market, Microsoft has used the last year to try to position its XRM vision
ahead of the pack.
So far, it has
made considerable progress.
Interest in XRM
appears to be growing considerably. One
measure of the interest in xRM is the conception and rapid growth of the XRM
Virtual User Group (http://www.xrmvirtual.com/). The group, lead by Julie Yack of Colorado Technology Consultants, a Microsoft
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