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gatorta asked a question on 30 Apr 2013 10:38 AM

Just recently when accessing CRM through both IE 10 and Firefox 20.0.1 my Yammer integration is not staying connected, even when open in a separate browser window. In order to post to yammer within client/account etc. windows that pop open, I am having to login to yammer each time, whereas in the past I logged in to Yammer once and could open/close/move between contact and account windows with Yammer staying open. None of my settings have changed and I check the box to keep me signed in with logging into yammer.

Any suggestions/help? Anyone else noticing this problem recently?

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Gretchen Opferkew responded on 30 Apr 2013 1:29 PM

Hi there!

Can you try adding Yammer to the trusted sites for the browser to see if that resolves it?

Gretchen Opferkew
PowerObjects, Director of Education

Increase your CRM skills.  Find out about upcoming Dynamics CRM Training.

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Aaron Richards responded on 30 Apr 2013 6:32 PM

I would try clearing your IE cache through Internet Options, adding Yammer to the trusted sites as Gretchen said, and also verify your cached credentials in Credential Manager via Control Panel. If there are any cached credentials in here, go ahead and remove them and then once you are prompted to save credentials to Yammer, it will re-add these.

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Aaron Richards
Support Escalation Engineer
Microsoft Dynamics CRM

 

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Hrvoje Kusulja responded on 30 Jun 2014 5:32 AM

Everything is documented here:

support.microsoft.com/.../2816199

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Gretchen Opferkew responded on 30 Apr 2013 1:29 PM

Hi there!

Can you try adding Yammer to the trusted sites for the browser to see if that resolves it?

Gretchen Opferkew
PowerObjects, Director of Education

Increase your CRM skills.  Find out about upcoming Dynamics CRM Training.

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Suggested Answer
Hrvoje Kusulja responded on 30 Jun 2014 5:32 AM

Everything is documented here:

support.microsoft.com/.../2816199

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