Executive Insight

Executive Insight
  • Welcome to the Microsoft Dynamics Executive Insight Blog

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    Welcome to the Microsoft Dynamics Executive Insight Blog! I am very excited to have this opportunity to be the first Executive Insights blogger on the Dynamics Community Website. Over the course of the next year this area will feature weekly blogs on...
  • Dynamic Businesses can thrive in this economy

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    Watch this video as Kirill Tatarinov, MBS Corporate Vice President, discusses what it means to be a Dynamic business. Click here to view the video.
  • The Executive Blog: Putting the Dynamic in Microsoft Dynamics

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    As we enter 2010 together, I’d like to take a moment to thank all of you in our Microsoft Dynamics Community for your support, wish you Happy New Year and best of luck as we embark upon a new decade. I also wanted to share some reflections of what we...
  • Advancing the Vision of Software for the Dynamic Business

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    It’s always a pleasure to connect with the Microsoft Dynamics Community. For those of you who may not know me, my name is Mike Ehrenberg, I am responsible for technical vision and product planning for Microsoft Dynamics ERP and CRM solutions. Kirill...
  • Innovate To Stay Relevant: The Power of Agile Development

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    Written by: Ben Werner Lessons from Agile Development can help any business foster a culture of innovation The pace of change in today’s markets is faster than ever, and your company needs to be able to change quickly, too, or risk becoming...
  • Delta Customer Service Taking Off With Microsoft Dynamics for Retail

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    By Michael Griffiths Michael Griffiths is Global Managing Director, Retail and Distribution for Microsoft Dynamics With up-to-the-minute information at their fingertips, consumers today are savvier and more demanding than ever. They want the best...
  • For Formula One Team, Business Software As Important As A Mechanic

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    Written by: Matthew Woodget We’re constantly being told that technology will handle the mundane and administrative, so we can focus on what we love. Often, despite inarguable benefits, technology falls short of its promise and we end up right...
  • Harness the Power of Services for the Dynamic Business

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    By David Pennington, Director of Microsoft Dynamics Annuity Product Management I appreciate the opportunity to reach out to all of you in the Microsoft Dynamics Community to expand on embracing the concept and vision of the “Dynamic Business”. My name...
  • Introducing modern business application with Metro style design

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    At Convergence 2012 we've introduced a vision for modern business applications , utilizing the Metro style design standard. We're exploring these design advances as we continue to execute on our vision to help our customers become Dynamic Businesses...
  • Role Tailoring, the differentiator that really makes a difference!

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    By Kim Ibfelt As I have been engaging with our Microsoft Dynamics ISV’s, Partners and Customers at Convergence 2008 in Orlando, a recurring theme is how we can make our products better at addressing the specific and unique needs of our customers and their...
  • How do we get better at what we do?

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    I recently read a blog posted by Seth Godin (a very popular marketing blog) and a question in his blog resonated with me. He asked a very simple question: “Are you better at what you do than you were a month or two ago?” We can and should all ask ourselves...
  • Just how instant-on is an instant-on CRM solution?

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    By Bill Patterson One of the most popular questions I seem to be answering lately seems to be, "How long will it take me to implement Microsoft Dynamics CRM Online for my business?" I love this question. Not because there is a canned response...
  • “How can I be sure that Microsoft Dynamics CRM Live will work where other CRM projects have failed?”

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    By: Bill Patterson I was recently talking to a new customer of Microsoft Dynamics CRM Live – our next-generation, online service currently available to early access customers, and the above question was posed to me by their Regional Vice President...
  • Have you ever heard the expression: “What you don’t know won’t hurt you”?

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    Have you ever heard the expression: “What you don’t know won’t hurt you”? Someone mentioned this to me the other day, and I thought that has to be one of the silliest expressions I’ve ever heard. Without even thinking hard, I can come up with a multitude...
  • Consumerization of Enterprise: Are You Ready? We Are.

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    Written by: Kirill Tatarinov Is your business ready? How will you cope under this onslaught of change? Will you fully embrace the opportunity and have your business strive in the world of massive technology innovation? The “Consumerization...
  • The New Efficiency – a letter from Steve Ballmer

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    In all the talk about the economy, one term that comes up more and more frequently is something called "the new normal." I like this phrase because it speaks to the fact that economic reality has undergone a fundamental shift over the course...
  • Changing Lives Through Technology

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    Written by: Stephen Fowler We often speak about how technology can change the way we work. From a business perspective, the technology behind Microsoft Dynamics has helped companies improve their efficiency and productivity. But you may be surprised...
  • How To Succeed In Sales With Social Technology

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    Written by: Neil Halloway Uniting the worlds of IT and business. I’ve just spent the past 2 days at our annual Dynamics community event: Convergence. It has been a whirlwind of positive activity, from the pre-event community outreach here...
  • How Social Tools Lead To Business Opportunities

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    Written by: David Pennington Business success hinges on one or more of the following aspirations: increasing revenue, driving customer loyalty and identifying new business opportunities. These days everyone is looking for the silver bullet to achieve...
  • HR Starts With Communications And Collaboration

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    Written by: Dan Schuster HR has ostensibly been all about attracting, onboarding, retaining, and developing staff. But at its core, HR has, almost secretly, been about communication and collaboration. Effective communication and collaboration helps...
  • Transformational Trends In Service Delivery

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    Written by: Elliott Ichimura Preparing for Complete Transparency The service delivery lifecycle is where the rubber meets the road and where firms most need industry-specific capabilities. Firms have to be able to connect project colleagues to...
  • Complexity: The Practice Manager

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    Written by: Marie Huwe What could you do with business applications and tools that are integrated-by-design yet built-to-flex to evolving business demands? Could you rearrange a business unit quickly, to meet new priorities? Could you reorganize...
  • Banking: Driving More Profitable Customer Relationships By Using CRM

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    Written by: Chad Hamblin The halcyon days of big banks with big, multi-year IT projects and loyal-to-a-fault customers are gone. Post financial crisis, a much tougher, leaner, and competitive banking environment has emerged, with more mature and...
  • Developer of High-Performance Telco Software Powers Global Operations with Microsoft Dynamics

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    Written by: Mikko Hytonen Let’s think about what happens when you buy a new phone plan. What we do at Comptel is provide the software that translates something like a platinum voice package into the technical language needed so that that subscription...
  • Reducing Complexity In Global Organizations Cuts IT Costs By Millions

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    Written by: Ricky Klint Enterprise companies find that deploying a single, global ERP system can lead to unmanageable IT complexity. As all CIOs know, the more complex the technology environment, the more difficult and expensive it is to keep the...