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Dynamics GP Support and Services Blog

Dynamics GP Support and Services Blog
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About Dynamics GP Support and Services Blog

Welcome to the Dynamics GP Support and Services Blog. This new blog is designed to provide you the insights, knowledge and challenges that our support engineers tackle every day.

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  • Service Pack 3 for Microsoft Dynamics GP 2010 English Installations is Now Available!!

    Posted 10 months ago
    by Kelly Youells Kelly Youells
    • 0 Comments
    Download Service Pack 3 today and start testing! CustomerSource: Service Pack, Hotfix, and Compliance Update Patch Releases for Microsoft Dynamics GP 2010 PartnerSource: Service Pack, Hotfix, and Compliance Update Patch Releases for Microsoft Dynamics...

  • Schedule of Year-End Closing Blog Posts for Dynamics GP

    Posted over 1 year ago
    by Dynamics GP Support And Services Dynamics GP Support And Services
    The Dynamics GP Team will be creating blog posts this year related to Year-End closing processes for Dynamics GP. Below is the schedule of upcoming blog posts. Analytical Accounting Canadian Payroll Fixed Assets General Ledger Install & Upgrade...

  • Are you ready for new features and functionality in Microsoft Dynamics GP? It is time to start planning your upgrade!

    Posted over 1 year ago
    by Dynamics GP Support And Services Dynamics GP Support And Services
    Year end is now over and it is time to start thinking about planning the upgrade for Microsoft Dynamics GP! New features and functionality are waiting for you in the current release of Microsoft Dynamics GP 2010 and more exciting capabilities are right...

  • Microsoft Dynamics GP 2013 Upgrade Blog Series Schedule!!

    Posted 1 month ago
    by Kelly Youells Kelly Youells
    • 2 Comments
    Microsoft Dynamics GP 2013 has released and it is time to start planning your upgrade to Microsoft Dynamics GP 2013! Are you ready to upgrade to Microsoft Dynamics GP 2013? The following Upgrade Blog Series for Microsoft Dynamics GP 2013 will provide...

  • Microsoft Dynamics GP Year-End Closing Blog Series 2012 Schedule!!

    Posted 6 months ago
    by NickHoban NickHoban
    • 2 Comments
    The Microsoft Dynamics GP Team will be creating blog posts this year related to Year-End closing processes for Microsoft Dynamics GP. Below is the schedule of upcoming blog posts. November 13, 2012 – Year-end Closing 2012 for Microsoft Dynamics...

  • Microsoft Dynamics GP 2013 - Direct Download Links!

    Posted 5 months ago
    by Kelly Youells Kelly Youells
    • 0 Comments
    Hi Community, We are all excited about the release of Microsoft Dynamics GP 2013! I wanted to share the direct download links for all of us to get the DVD quickly! Enjoy and Happy Holidays! Microsoft Dynamics GP 2013 Product Download https:/...

  • Microsoft Dynamics GP 2013 is Upgraded - What's Next?

    Posted 1 month ago
    by Kelly Youells Kelly Youells
    • 0 Comments
    Hello Community! You now have the DYNAMICS database and all company databases and modified reports and forms upgraded to Microsoft Dynamics GP 2013, so what is next? Each of you have your own project plans for the upgrade, however, here are some tips...

  • Service Pack 1 for Microsoft Dynamics GP 2013 is now available!

    Posted 1 month ago
    by Kelly Youells Kelly Youells
    • 0 Comments
    We are very excited to announce the release of Service Pack 1 for Microsoft Dynamics GP 2013!! Check it out today!! Microsoft Dynamics GP 2013 Product Download Page - NEW DVD including Service Pack 1 is here! Customers - Click HERE Partners - Click...

  • Microsoft Dynamics GP 2013 Upgrade Planning – Let’s Get Started!

    Posted 1 month ago
    by Greg Willson Greg Willson
    • 0 Comments
    Are you thinking about upgrading to Microsoft Dynamics GP 2013 but not sure where to get started? You’ve come to the right place, so keep on reading and be sure to check back for the complete Microsoft Dynamics GP Upgrade blog series! One of...

  • Microsoft Dynamics GP Year-End Release 2012: Install & Upgrade

    Posted 6 months ago
    by Kelly Youells Kelly Youells
    • 5 Comments
    The payroll year-end update is a key component to the year-end process. It is very important to ensure the payroll year-end install and upgrade goes as smooth as possible. Review the install and upgrade tips below to ensure your payroll year-end update...

  • The January Hotfix is now available for Microsoft Dynamics GP 2010 and Microsoft Dynamics GP 2013

    Posted 3 months ago
    by Kelly Youells Kelly Youells
    • 7 Comments
    Hi Community! Good Morning! The January Hotfix is now available for the following releases: 1. Microsoft Dynamics GP 2010 English, French-Canadian and Spanish Latin-American installations 2. Microsoft Dynamics GP 2013 English Installations You...

  • Microsoft Dynamics GP 2013 - Known Upgrade Issues

    Posted 1 month ago
    by Kelly Youells Kelly Youells
    • 0 Comments
    Good Morning Community! As we work with all of you on upgrade cases we do want to make sure we are sharing any known issues that we run into with the upgrade. We have a wonderful Documentation Team that does a great job with the Known Upgrade Issues...

  • Phasing out the Penny in Canada

    Posted 2 months ago
    by Angela Melhus Angela Melhus
    • 1 Comments
    The Government of Canada has announced it is going to phase out the penny from the Canada's coinage system. Microsoft Dynamics GP has researched this situation and we are aware Canada is phasing out distributing new pennies. From what we have discovered...

  • Microsoft Dynamics GP 2013 - Version Checks & Upgrades

    Posted 1 month ago
    by Chris Bulson Chris Bulson
    • 0 Comments
    Good Morning Community! Every time you launch Microsoft Dynamics GP Utilities a version check is run. This is how Utilities knows that you’ve applied a service pack/hotfix/compliance update or new version of Microsoft Dynamics GP and that the...

  • Collections Management Upgrade to Microsoft Dynamics GP 2013 Version 12.00.1343

    Posted 2 months ago
    by Kelly Youells Kelly Youells
    • 0 Comments
    Hi Community, **Issue Resolved**See Steps Below!! We just posted a new notice on the Microsoft Dynamics GP 2013 Upgrade Hot Topic regarding the upgrade of Collections Management to the January 2013 Hotfix for Microsoft Dynamics GP 2013 (Version...

  • Microsoft Dynamics GP 2013 - The Database Upgrade

    Posted 1 month ago
    by Derek Albaugh Derek Albaugh
    • 0 Comments
    At this point, you should’ve planned the upgrade to Microsoft Dynamics GP 2013, gone through the system requirements for Microsoft Dynamics GP 2013, reviewed the upgrade guide, the hot topic for upgrading to Microsoft Dynamics GP 2013 and the known...

  • Microsoft Dynamics GP 2013 - Modified Dictionary Upgrade

    Posted 1 month ago
    by Sarah Purdy Sarah Purdy
    • 0 Comments
    Good Morning! After upgrading your DYNAMICS and Company Databases, you need to remember that if you have any modified forms or reports.dic files, those need to be upgraded as well. Here are the steps that you need to take to upgrade your modified forms...

  • Year-end Closing 2012 for Microsoft Dynamics GP: US Payroll

    Posted 6 months ago
    by Terry R Heley Terry R Heley
    • 7 Comments
    Today we are posting the 2012 Year-End update for 10.0, and 2010 is soon to follow. Here are the 2012 Year-End pages which provides you with documentation and installs you need for a successful year-end. 2012 U.S. Payroll Year End Update for Microsoft...

  • Microsoft Dynamics GP 2013 Web Client Causing Internet Explorer Crash?

    Posted 2 months ago
    by Lucas Miller Lucas Miller
    • 3 Comments
    Hello Community, We’ve recently received a couple reports of users who have deployed the Microsoft Dynamics GP 2013 Web Client who see their web browse give the following error and crash upon login: If you look at the details of the error...

  • Microsoft Dynamics GP 2013 – Upgrade Troubleshooting

    Posted 1 month ago
    by Kelly Youells Kelly Youells
    • 0 Comments
    CONGRATS!! You have come a long way with us in the Upgrade Blog Series journey! You now know how to upgrade to Microsoft Dynamics GP 2013. Now let’s dig in and learn how to troubleshoot the upgrade if you happen to run into issues. The most common...

  • Microsoft Dynamics GP 2013 .MSP Patch Files Removing Information from Dex.ini and Registry

    Posted 2 months ago
    by Sarah Purdy Sarah Purdy
    • 1 Comments
    We have identified an issue with Microsoft Dynamics GP 2013 where the .msp files are removing registry entries and part of the Pathname= line in the Dex.ini when you RE-APPLY a patch. The first install of the patch works fine. The issue comes into play...

  • Unlimited PDK users on GP 2013

    Posted 2 months ago
    by Pam Peterson Pam Peterson
    • 0 Comments
    Hi All, With the new licensing changes rolled out for Microsoft Dynamics GP 2013, I wanted to clarify something that we have gotten some questions on in Support in regards to Personal Data Keeper (PDK). PDK is not on the price list, and hasn’t...

  • Microsoft Dynamics GP 2013 Upgrade Paths - GP, Windows, SQL Server

    Posted 29 days ago
    by Jonathan Fear Jonathan Fear
    • 0 Comments
    Do you have customers that are still on older version of Microsoft Dynamics GP or Microsoft Business Solutions and are looking to upgrade them, but you don’t know the upgrade path? Well you can exhale a sigh of relief because this can be done! Not...

  • Convergence 2013 - Come to the Microsoft Dynamics GP Help Desk!

    Posted 2 months ago
    by Kelly Youells Kelly Youells
    • 0 Comments
    Hey Community and Convergence Attendees! We had a great first day of Convergence in New Orleans! The Microsoft Dynamics GP Technical Support Team is manning the Help Desk in the Microsoft Solutions Experience. Come and visit us today! We are excited...

  • Continuous "Loading Session Information" after logging into Dynamics GP 2013 Web Client

    Posted 2 months ago
    by Jennifer Reinhardt Jennifer Reinhardt
    • 0 Comments
    ISSUE: When logging into the Microsoft Dynamics GP 2013 Web Client a user enters their domain credentials on the Logon.aspx page then clicks Sign in. Users are expecting to see the Dynamics GP log in window, but instead users see “Loading Session...
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