Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 7.x version or 8.x version
We are excited to announce the General Availability of Resource Scheduling Optimization v2.8 release which includes single resource optimization, matches resource type constraint etc new capabilities and various usability, performance, quality improvements. Below is a high-level list of features introduced in this release. For details, please refer to the Resource Scheduling Optimization Fall ’18 Release Notes.
Note: This requires Field Service v8.0+
Refer here for details
If you deploy this version of RSO with Field Service v8.x, RSO doesn’t support Pool, Facility, Crew scheduling scenarios, please ensure:
Dynamics 365, Field Service Team