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is there a possibility to create corrective bookings on a financial statement from the D365 backend when the shift was already closed and does not balance?
Or is there a way to re-open the shift in order to make those corrections?
In our case there was an end amount declared but no starting amount, which lead to a posting difference. We would like to correct that.
Can you please advise us how to proceed?
did you post the statement, as basicly the statement will not be posted if differences exist in the amounts (summarized payments, sales, ...)?
Hi there and thanks for getting back to me.
We configured the statement to do not post if differences exist. Therefor we did not yet post the statement.
I know that we could change the allowed difference to post it, but this would not solve the initial problem as it would create wrong bookings in our financials.
Any other questions or advice maybe?
I doubt if you can reopen any shifts. But you can make the corrections in the counted amount while creating the statement. This way you can adjust the difference
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