Overview of Dynamics 365 Remote Assist
Empower technicians to solve problems faster the first time.
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Microsoft Dynamics 365 Remote Assist empowers technicians to solve problems faster the first time. With heads-up, hands-free video calling on Microsoft HoloLens, technicians can collaborate with remote experts on PC or mobile to troubleshoot issues in context.
* Modernize your field service operations, so you can make the most of your time and money.
IMPORTANT NOTE: MICROSOFT HOLOLENS, MICROSOFT TEAMS LICENSE AND REMOTE ASSIST LICENSE* ARE REQUIRED TO USE REMOTE ASSIST FOR MORE INFORMATION ON HOW TO PURCHASE REMOTE ASSIST, CONTACT A MICROSOFT REPRESENTATIVE AT 1-888-477-7989 OR VISIT HTTP://AKA.MS/GETMIXEDREALITY/
*Dynamics 365 Remote Assist requires Microsoft HoloLens, a valid Dynamics 365 Remote Assist license, and a valid Office 365 license including Microsoft Teams. No additional Dynamics 365 licenses are required. To make or receive calls to a Remote Assist user, remote experts must have a Windows 10 PC, iOS, or Android device, installed with the free or paid version of Teams. Group calling is not available at this time. Mixed reality annotations and file sharing are not available on mobile. Additional hardware and software requirements vary for available features and content. See docs.microsoft.com for a complete list of technical requirements.
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