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I Have a new Requirement from the client need to email text (or) email messages are in calibre font family with in10pt in d365, Is it possible to do ?
Thank you for your query.
Default Email fonts cannot be changed in the Unified Interface Apps.
An workaround is to design Email Templates (with required fonts) for most of the occasions, users can modify the text as per there needs.
By the way, if you have configured Dynamics 365 App for Outlook, you can use Outlook to send emails (with your default fonts), emails will be tracked in the Dynamics 365 as per your configuration.
Here are similar threads:
This is one of the basic requirement which we very often receive from Dynamics CRM users who are involved in marketing and sales activities. To overcome these and other email designing issues Team Soluzione Inc has created Drag and Drop Email Template Builder for Dynamics 365 CRM. You can create attractive email templates and do all kinds of email formatting using this addon.
Please visit the link below for more details. SolzEditor - Drag and Drop Email Editor
You can connect with me if you want to know the other features and functionalities of this addon.
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