Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by 34SF 28

Hello, I am facing an issue with Workforce Management (WFM) Forecasting using External Data in Dynamics 365 Customer Service / Contact Center,i c...

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Last replied Posted on by SI-07080247-0 22

How can I cancel this Data Management job? I ran it without using a batch job. 

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Last replied Posted on by CU10040859-0 16

Hi Community, I’m currently working on a transition project where we need to migrate Tableau dashboards (.twbx files) into Power BI. We’re exp...

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Last replied Posted on by JiteshIGD 15

Hey everyone, Just wanted to see if anyone has any suggestions about an issue i'm having. I basically need a place on CRM to hold a list of all our PBI Dashboards. Because D365 only allows PBI dashboards to be created in Personal mode, i ...

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Last replied Posted on by CU29060814-2 0

The flow is part of a content management process, so consistency is important. We use it to organize and publish gaming-related articles and updates...

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Last replied Posted on by VL-10071014-0 4

Hi everyone, I am deploying the new Autonomous AI Sales Agents for our lead-to-invoice pipeline. We have the Dynamics 365 Sales Premium license, a...

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Last replied Posted on by Sahil A. 13

Hi folks,  I'm hoping to understand capabilities in offline mode. So far, I've found this link through the MS help menu - https://learn.microsoft.com/en-us/dynamics365/mixed-reality/guides/operator-offline-mode. Ideall...

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Last replied Posted on by CU27051316-0 4

HiI am not seeing the "conversation widget" tab in my (sandbox/production) d365cc environment, while it is present in my 30-day-trial environment?&nbs...

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Last replied Posted on by CU13082130-1 0

Hi All,I am customizing the OOB Knowledge Article main form in Dynamics 365 Customer Service.Under:Summary tab → Related Information sectionthere are ...

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