Service | Customer Service, Contact Center, Field Service, Guides

Posted on by MR-15122144-0 0

Hello,    When I enter a phone call or email in CRM, the time is wrong.   Trying to figure out how to set the correct time / ...

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Last replied Posted on by Keeks 2

Hi all,    I am new to working with field service/field service mobile.    Staff are wanting to export a Work order to PDF f...

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Last replied Posted on by MH-22100812-0 3

I can't understand why there is 2 tabs with the same content in Copilot service workspace App. And how can I edit or remove some of the dashboards in...

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Last replied Posted on by Sahil A. 7

Hi folks,  I'm hoping to understand capabilities in offline mode. So far, I've found this link through the MS help menu - https://learn.microsoft.com/en-us/dynamics365/mixed-reality/guides/operator-offline-mode. Ideall...

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Last replied Posted on by CU19070926-0 18

Hi everyone,   I have a question about licensing and Dataverse triggers in Power Automate. I’m building a solution inside a environment where...

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Last replied Posted on by DanNewton 70

Deactivated by Akismet Flow

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Posted on by Dubus Marc 15

Hi Currently , by design, is not possible to use FS and PO integrated with finops into a same LE  For many of our customers that a killing po...

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Last replied Posted on by DH-21101825-0 4

Hi there,   I'm looking to connect Teams Phone numbers with Dynamics Contact Center. I have done the process as it is outlined such as: En...

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Last replied Posted on by Serge Niazi 10

I am using customer service hub. creating a new process. the process is meant to if meet the condition to send an email. This part works. Howeve...

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