Hi Everyone.

From the recent ignite 21 event there were some announcements regarding teams/crm integration features due in the upcoming wave1 release. overview here: https://cloudblogs.microsoft.com/dynamics365/bdm/2021/03/02/dynamics-365-and-microsoft-teams-extend-collaboration-across-teams/

From this post there is a mention of inbound and outbound calling.

"support for third-party outbound and inbound calling ensures advanced call control functionality is right where is should be: alongside the information that is fueling sellers’ conversations with the caller."

Are there any more details that anyone has regarding this high level feature? Specifically, we have setup dialling from teams so we can create outbound and receive inbound calls from teams directly. Does this mean that we can create phone call activities in CRM directly from teams with transcripts etc?

Nick