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Session Id : l/jfLsGG7i1zsNAqtutBO5

Customer experience | Sales, Customer Insights, CRM

Aric Levin's Blog

Dynamics 365 Community / Blogs / Customer experience | Sales, Customer Insights, CRM / Aric Levin's Blog

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14 Dec 2020
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Calling MS Graph API from Canvas Apps by using Power Automate and HTTP Request

Recently, while working on some requirements, I noticed that one of the solutions that the company implemented was to replicate the Azure Groups and Members from AD into their Dataverse environment. This seemed to me to be unnecessary, but sometim...

Aric Levin - MVP 30,188 Moderator
13 Dec 2020
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Customer Service Workspace (Preview) in 2020 Wave 2 Release Plan

For anyone who has experience with Microsoft Omni channel interface, and has enabled the 2020 Wave 2 Release Plan, there is a new app that appeared with the name Customer Service Workspace (Preview). As noted in the release plan, the multisession ...

Aric Levin - MVP 30,188 Moderator
13 Dec 2020
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Document Generation Enhancements in 2020 Release Wave 2

With the release of Microsoft Dynamics 365 and Power Platform 2020 Release Wave 2, Microsoft has made some enhancements to the document generation capabilities and file attachments in model-driven apps. This first post will cover the document gene...

Aric Levin - MVP 30,188 Moderator
13 Dec 2020
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Email enhancements in 2020 Wave 2 Release Plan

With the release of Microsoft Dynamics 365 and Power Platform 2020 Release Wave 2, Microsoft has made several enhancements related to the email experience in model-driven apps. This post will cover the email file attachment enhancements as well as...

Aric Levin - MVP 30,188 Moderator
13 Dec 2020
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Microsoft Forms Pro is becoming Dynamics 365 Customer Voice

In late July, during Inspire 2020 event, Microsoft made an announcement about the upcoming changes to their forms and survey application (Forms Pro), and rebranding this as a completely new product Dynamics 365 Customer Voice. The announcement aft...

Aric Levin - MVP 30,188 Moderator
13 Dec 2020
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Using the Maker Portal to Export to Data Lake

In my current role the matter of using a data lake has come up, and I wanted to get ready in case this implementation will become a need. I followed instructions from some of the published Microsoft blogs, and this blog post provides step by step ...

Aric Levin - MVP 30,188 Moderator
13 Dec 2020
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Update Data in your CDS using Azure SQL Server, Azure Functions or Connectors from...

Recently, while working on a project that needed to update the Exchange rates in CDS, I was tasked at finding a solution that would be able to retrieve data from a SQL Server hosted on an Azure Virtual Machine. There were so many different approac...

Aric Levin - MVP 30,188 Moderator
13 Dec 2020
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How to start with Project Oakdale (Dataverse for Teams)

In this blog post I will review the recent announcement from Microsoft Ignite, where we saw first hand Project Oakdale, or Power Apps within Microsoft Teams. The post will show you how to enable Power Apps within your teams tenant, and how to star...

Aric Levin - MVP 30,188 Moderator