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Dynamics 365 Community / Blogs / Aric Levin's Blog / Microsoft Forms Pro is beco...

Microsoft Forms Pro is becoming Dynamics 365 Customer Voice

In late July, during Inspire 2020 event, Microsoft made an announcement about the upcoming changes to their forms and survey application (Forms Pro), and rebranding this as a completely new product Dynamics 365 Customer Voice.

The announcement after Inspire was published in the Dynamics 365 blogs:

Depending on where in the world your tenant is, this push would have happened sometime during August, and if you try to access Forms Pro using the site, you would get a notification that Forms Pro is not Dynamics 365 Customer Voice, and that you should be accessing your surveys there. It also mentions that they will no longer be available on the forms web site after 9/30/2020.

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