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As a Managed Service Provider (MSP), keeping your clients’ IT systems running smoothly is your top priority. However, many clients of your clients also need a powerful CRM solution like Microsoft Dynamics 365 to grow their business. That’s where e...
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The 2024 Release Wave 2 for Dynamics 365 Customer Service introduces several key updates designed to improve both agent efficiency and customer experience. These updates focus on streamlining workflows, enhancing communication, and leveraging AI-d...
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Prioritizing the right leads and opportunities is essential for driving sales growth. With the integration of AI-powered lead and opportunity scoring in Dynamics 365 Sales, sales teams can now make smarter, data-driven decisions. AI scoring uses a...
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To achieve sustainable growth and stay competitive, businesses need a solid understanding of customer behavior and preferences. Data analytics is a key tool for this, and Microsoft Dynamics 365 provides a strong platform to help set informed CRM g...
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Supercharge productivity with Dynamics 365! There’s no doubt that Dynamics 365 can improve your day-to-day productivity. And we all know that the quicker and more efficiently you are able to work, the more you accomplish. These 8 Dynamics 365 tric...
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Running a small or medium-sized business (SMB) comes with its fair share of challenges. Luckily, Microsoft Dynamics 365 offers a flexible toolkit to help address these common issues. In this blog, we’ll cover the most frequent pain points SMBs fac...
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In digital marketing, email is a powerful tool. However, for your campaigns to work, your email lists need to be high-quality and legitimate. Recently, some clients have asked if it is ok to use purchased email lists with ClickDimensions Marketing...
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Dark mode is popular among computer users for many reasons, including reduced eye strain, increased readability and possibly increasing the battery life of your devices. Some people just think it looks cool! Dynamics 365 has not had a dark mode op...
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