Dynamics 365 CRM Customer Service is packed with many tools to strengthen your organisational processes, from case management and omnichannel communication to AI routing and knowledge management.
This article is part of the series, but articles within it will also be part of the larger ongoing and series which I am posting as I familiarise myself with Microsoft Dynamics 365 Business Central. The Word template functionality in Business Cent...
With data scattered in many places and formats, it has become difficult to make fast, wise decisions in today’s business world. For Dynamics 365 users, both big data sorting and data visualization tools can greatly improve their customers’ overall...
xxx A manufacturing-focused enterprise resource planning (ERP) system has the power to transform production processes. Selecting the right ERP solution for manufacturing can greatly enhance operations and drive growth for manufacturing […] The p...
Introduction Sales Order Agent in Dynamics 365 Business Central Imagine a world where your sales order management is seamless, your business processes are automated, and you can make smarter business decisions with ease. Enter the Sales Order Agen...
Copilot in Power Apps makes creating Power Fx formulas easier than ever by generating them directly from comments. With multi-language support, users can now work in their preferred language, improving accessibility. This feature simplifies formul...
This guide outlines a custom integration for LinkedIn Lead Gen with Dynamics 365 Customer Insights - Journeys (CIJ) following Microsoft’s announcement of removing the native LinkedIn Lead Sync feature in Outbound Marketing. It provides a step-by-s...
xxx Explore seven essential Insight Works apps that streamline Business Central distribution, enhancing inventory accuracy, order fulfillment, quality control, and overall efficiency for any distribution network. The post Seven Business Central ...