B2B in Commerce and Multi Outlet | FastTrack TechTalk Dynamics 365

This FastTrack TechTalk covers B2B commerce and multi-outlet scenarios in Dynamics 365 Commerce. 

 

Ashish Harchwani explains how Dynamics 365 Commerce supports B2C, B2B, and indirect B2B/B2B2B selling through a headless commerce engine, with personas such as shoppers, partners, sales agents, store associates, and call center representatives. 

 

The session focuses on B2B and multi-outlet capabilities, including organizational buying, partner/distributor scenarios, sales agreement pricing, and commerce experiences across digital, store, and call center channels.