Now Available on Community - Microsoft Dynamics 365 Customer Voice

Microsoft Dynamics 365 Customer Voice allows you to stay connected with your customers with end-to-end customer feedback solutions. Our goal with Customer Voice is to make collecting and distributing feedback from customers across teams standardized, so that everyone can provide a best-in-class product or experience designed for the customer. With Customer Voice, you can:

Capture feedback immediately

• Customize future interactions with your customers by quickly collecting feedback based on personalized surveys created from easy-to-use templates.

Integrate data to gain deeper insights

• Continuously connect feedback with customer information in other Microsoft business applications to create contextual insights.

Take action based on real-time feedback

• Engage with customers more effectively by understanding what drives their satisfaction—in the moment, based on auto-response triggers and customized dashboards.

Visit the Customer Voice Community area to find product information, technical documentation, customer showcase, or visit the Customer Voice forum to start a discussion, or find answers to your questions.

View The Power of Customer Voice YouTube series to learn more.