Dr. Hauschka Case Study: Payment Processing and B2C eCommerce for Dynamics GP | k-eCommerce

Dr. Hauschka is one of the world’s most trusted natural skin care brands. The B2C website for Dr. Hauschka was built using k-eCommerce. The Dr. Hauschka website also uses the k-eCommerce solution for processing credit cards within Microsoft Dynamics GP. This added solution increased the web store’s functionality. These two products together left Dr. Hauschka with a secure, fully functioning web store.

For over 40 years, Dr.Hauschka’s Skin Care products and business practices have been based on a holistic philosophy. Their products are certified natural, containing only the highest quality plant and mineral ingredients. Every plant’s origin is carefully researched making sure it comes from an ecologically and ethically sound source. Dr.Hauschka products are developed and manufactured by WALA Heilmittel, a German holistic pharmaceuticals company. They are currently distributed in over 30 countries and were introduced in the United States in 1967.

Business Challenge

As a pioneer of natural cosmetics, Dr.Hauschka remains strongly committed to providing its customers the finest products available for the health of their bodies and skin. As consumers embrace Dr.Hauschka’s products for radiant skin, a review of the company’s retail ordering and payment processing systems was considerably less glowing. Dr.Hauschka boasts a strong network of stores and spas. However, they needed a more efficient means of reaching a wider audience. A custom, informational website was developed, yet it lacked interface with their ERP system. The site also required constant upkeep and offered no flexibility.

They were looking for a solution that could be deployed quickly and connect directly into Microsoft Dynamics GP. The company was also processing catalog telephone orders on an outdated payment processing system where their website host company had to process every transaction and remit an authorization.

To learn how k-eCommerce met these needs, click the link below for the full case study.

About k-eCommerce

As a Microsoft Gold Certified Partner, k-eCommerce is a recognized leader in providing eCommerce and ePayment solutions for Microsoft Dynamics AX, GP, NAV and CRM. With offices in Plymouth, Mich. and Montreal, k-eCommerce develops and delivers fully integrated eCommerce websites, payment processing and online bill pay solutions to businesses of all sizes and types around the world. k-eCommerce serves the Microsoft Dynamics partner channel by providing sales and implementation assistance as well as support.

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