CHR Solutions Announces New Microsoft Dynamics CRM Solution for Communication Service Providers

CHR Solutions, a provider of solutions for communications service providers (CSPs), has entered into a partnership with Microsoft to offer a new billing and customer care solution integrated with Microsoft Dynamics CRM and aimed at the CSP market from consumer to enterprise.

Delivered on premises or in the cloud, CHR's solution, OMNIA 360, helps CSPs bundle services across all access types including wireless, landline, cable and broadband, according to company officials. Features include product catalog management for assigning and provisioning new IP-based services, rating, billing and invoicing for enterprise accounts, sales force automation, marketi...

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