When working with Payment Journals or Cash Management journals in Business Central, you may encounter this error:

“The Gen. Journal Batch table is empty.”
Page Evaluation, Cash Management, Payment Journal cannot close.

This error is common and usually appears when opening the Payment Journal, Cash Receipt Journal, or any journal connected to the General Journal Templates.

Here’s how to fix it. (Step-by-Step)

Since the error appears when opening Payment Journal, select the Payment journal template.
Select Batches from the ribbon.

Create a New Batch and fill in the required fields.

Now open:
➡ Cash Management → Payment Journal
or
➡ Search → Payment Journal

The error will be resolved.

Thanks For Reading...!!

Regards,

Khushbu Rajvi