Device activation for a channel in Microsoft 365 Commerce

Device activation for a channel in Microsoft 365 Commerce

Simple steps to activate and troubleshoot device activation:

1. Complete the Validate devices for activation check in HQ, and make sure that the device passes validation.
2. On the client machine where you're activating the device, access the Commerce Scale Unit URL health check, and make sure that the health check is passed. 
3. The worker must be mapped to an AAD account (under External identity).

if you are not tenant administrator then have the admin to log into Azure portal and get the object ID

1. The AAD account to map must belong to the same tenant.
2. To map the worker to the AAD account, sign in to HQ by using the Admin account for Microsoft Dynamics Lifecycle Services (LCS).
3. Make sure that the worker is set up as a Commerce user in the Manager role (checked by validation).
4. Make sure that the channel data is present in the channel database.
5. Set up the hardware profile under Registers > Register (checked by validation).
6. Make sure that the register and store have a screen layout (checked by validation).
7. Make sure that a primary address is set up for the legal entity.
8. Ensure primary email on employee, check password on employee - commerce tab and push 1060 Staff and then check after few mins