{eBook} Making the case for a field service management solution (Industrial manufacturing and services version)

In any organization, when you need a new service or item or software program, you need the attention of decision-makers -- and because those decision-makers are likely fairly busy, you need a plan that will capture their attention and explain the pros of your idea quickly.

In a field service management organization -- or the service side of a larger customer service ecosystem -- you might find yourself in a position to make the case for FSM software.

Since margins from service have been creeping upwards in recent years, your CFO is likely ready to pay attention. But being ready and signing off on the idea aren’t the same thing.

On the field service side, you might understand all the pros -- better inventory management and scheduling, higher customer satisfaction likely leading to retention and referral, and savings both in time and money -- but you need to be able to communicate your case up the chain.

Thankfully, we produced an eBook on just this topic.

Making the case for a field service management solution

(Industrial manufacturing and services version)

Our simple goal here is to give you points, concepts, and ideas to help convince your senior management team of the need for field service software. You can download the eBook now, and always feel free to reach out with any questions. 

Written by Julio Hartstein