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Announcing the General Availability of the New UX in Field Service Mobile 

We are thrilled to announce the General Availability (GA) of the new User Experience (UX) in our Field Service Mobile (FSM) application! We heard your feedback during the preview period and are excited to mark this milestone with key enhancements ...

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Enable Spatial annotations for your frontline technicians using Dynamics 365 Field...

Access the new remote assistance capabilities in your mobile Teams app automatically upon release at no additional cost. The post Enable Spatial annotations for your frontline technicians using Dynamics 365 Field Service & Teams [https://www.micr...

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Your Board, Your Way – Optimize schedule board navigation patterns in Universal Re...

The schedule board now utilizes the computer's local cache to remember user settings, including the last accessed tab, map panel state, view type and mode, board start date, and column width, allowing users to resume their work seamlessly without ...

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Improve Mobile Offline performance with Offline Table Column Selection

Choosing columns for Dynamics 365 Field Service Mobile offline mode enhances Offline sync performance and user experience. The post Improve Mobile Offline performance with Offline Table Column Selection [https://www.microsoft.com/en-us/dynamics-3...

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Dynamics 365 Field Service announces the new Crew Allocation Tool, which enables t...

Being able to efficiently and effectively manage your resources is key to Dynamics 365 Field Service. Today, we introduce a new Crew Allocation Tool to streamline the process of making single-day membership changes to all your crews. We’ve heard f...

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Unlocking efficiency: Dynamics 365 Field Service integration for seamless operations 

We are thrilled to announce the general availability of the integration between Dynamics 365 Field Service and Dynamics 365 Finance as well as Supply Chain Management. This powerful integration ensures that the work of frontline workers, service m...

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Announcing configurable Copilot summaries in Field Service

We are excited to announce that summary configuration for work order recap with Copilot in Dynamics 365 Field Service is now available for public preview. It builds on the work order recap feature released last year, which provides an AI-generated...

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Top 5 “dos and don’ts” when you implement Dynamics 365 Field Service Mobile

  Dynamics 365 Field Service Mobile is a robust and scalable mobile application created for your frontline workers. With the capabilities of Microsoft Power Platform and Dataverse, you can customize and configure the mobile application to meet your