Removing the CEIP Task in Microsoft Dynamics GP

The Microsoft Customer Experience Improvement Program (CEIP) is a way for Microsoft to anonymously collect information about how people use its software and problems that people experience with it. The goal of CEIP is to make improvements to the software. This program is available for many different software products that Microsoft produces, including Microsoft Dynamics GP.

When you install CEIP for Microsoft Dynamics GP a task shows up in the Reminders window in by default.

Removing the CEIP Task in Dynamics GP

To remove this task for the CEIP for the user logged into Dynamics GP, perform the following steps:

1.  From the Home navigation pane, click on the Customer Experience Improvement Program (CEIP) task.

Alternatively, go to the Dynamics GP menu and select Reminders which is where you should see the CEIP task. Double-click it or select it and click the Open button.

2. Click on the Name link near the bottom-left of the Task window.

3. In the Customer Experience Improvement Program window, select an option and click OK.

4. Back in the Task window, change the Status dropdown to Completed and click Save.

5. The CEIP task should now not show up in the Reminders window. Note that you may need to click the Refresh button at the top left of the home page to clear it completely.

Removing the CEIP Task for all Users in Dynamics GP

If you would like to remove the CEIP task for all users or if you would like to select all users to not participate in the CEIP program, you can run one of the SQL scripts below.

Note that running SQL scripts can be dangerous to your data, so it is highly recommended that you have a verified backup of all of your Dynamics GP databases before you run any SQL script AND that only persons knowledgeable of SQL Server scripts run them. Please don’t hesitate to contact Encore if you would like any assistance with running SQL scripts.

This script removes the CEIP task for all users:

This script selects all users to not participate in the CEIP program:

Another way to provide feedback to Microsoft if you do not want to participate in CEIP is through Microsoft Connect.  Information submitted from this forum is used to help determine what new features need to be added.

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