This message has not yet been submitted for delivery (email activity status pending send)

Hi,

I was writing a custom code to send email using templates in CRM 4.0.

The code was working properly but the mails weren’t getting sent.

Checking at activities in CRM i found out the email activities have got created but were showing the status as “job pending”.

While searching for the same i found out that making modification to this file

C:\Program Files\Microsoft CRM Email\Service\Microsoft.Crm.Tools.EmailAgent.xml

would solve this problem.

Especially these tags !!

<MaxMessageCount>30</MaxMessageCount>

<PendingStatusDelay>30</PendingStatusDelay>
<SendingStatusDelay>60</SendingStatusDelay>

Check this link for detailed information

Email router configuration XML file explained

and this post as well

http://niths.wordpress.com/2008/08/27/this-message-has-not-yet-been-submitted-for-delivery/

http://msdn.microsoft.com/en-us/library/cc906237.aspx

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?pg=2&p=1&tid=8e427cc6-f88a-4a56-b2c3-321418398718&dg=microsoft.public.crm

Bye