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Unlock fulfilled order by mistake for edit

Lot of times i see in community forum people asking how to unlock order that is fulfilled by mistake. I come across same kind of requests from our order processing team in the past.

To unlock an order that is fullfilled by mistake follow below steps.

1.Create a ondemand workflow on order entity.

2. Add step -> Change status

3.By default it will show order entity in the drop down and in the status drop down choose any one of the item under Active -> New or pending .

4.Activate the workflow.

5.Open the order that you want to unclock and click on run workflow and choose the newly created workflow

6.Once workflow status change to success , refresh the order record and you will see order is unlocked for edit now.

2015-01-27_1158



This was originally posted here.

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