Customer payment predictions in 2020 Release wave 1 plan expected features from April to Sept 2020 in Microsoft Dynamics 365 Financials

Customer payment predictions in 2020 Release wave 1 plan expected features from April to Sept 2020 in Microsoft Dynamics 365 Financials

Business value
Organizations often find it challenging to predict when customers will pay their invoices. This
lack of insight can lead to inaccurate cash flow forecasts and inefficient collection processes.
Customer payment predictions will use machine learning to predict when an invoice or sales
order will be paid. Organizations will be able to use these payment predictions to make
collections proactive and improve the accuracy of cash flow forecasting.

Feature details
Customer payment predictions helps answer and respond constructively to the following
questions:
• When will an invoice or sales order be paid?
• What customers will pay on time or late?
• What invoices or orders will they pay?