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Dynamics 365 Community / Blogs / MSDynamicsWorld.com CRM News / With Thunderhead.com partne...

With Thunderhead.com partnership, Microsoft seeks boost in customer engagement story for Dynamics CRM

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Microsoft is teaming up with customer engagement platform Thunderhead.com to build a new integrated "omni-channel customer engagement solution" based on Dynamics CRM and Thunderhead.com's ONE Engagement Hub. As with other deals over the last two years like Netbreeze, MarketingPilot, and Parature, this partnership introduces a product and company with limited exposure to the Dynamics CRM channel. The move has led some to wonder what this newcomer can of...

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