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Dynamics 365 Community / Blogs / Microsoft Dynamics 365 FastTrack TechTalks / Unlock Agentic Commerce wit...

Unlock Agentic Commerce with Dynamics 365 Commerce MCP | FastTrack TechTalk

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Alejandra Cabrales Orozco Profile Picture Alejandra Cabrales ... Microsoft Employee
 
In this TechTalk, FastTrack team members Ashish Harchwani and Harish Jayaprakash demonstrate how retailers can use the Model Context Protocol (MCP) to connect AI agents with Dynamics365 Commerce data and business logic: supporting product discovery, cart management, discounts, inventory lookup, checkout, order tracking, loyalty scenarios, and more.
 
Watch the session to explore:
  • The role of MCP in agentic commerce
  • End-to-end conversational shopping scenarios
  • Anonymous and authenticated customer experiences
  • Inventory, coupons, discounts, loyalty, and payments
  • The roadmap for in-store and B2B agentic experiences
     
 

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