With the use of ERP software, you can make your business available to your customers via internet 24×7. The online buying and selling of products and automated processes, makes this happen very easily. Online support and data collection of possible customers helps your sales people see what they need to see. In today’s competitive market where customers have many options to choose from, customer’s satisfaction has become of prime importance for all the companies whether in manufacturing, distribution or service.
ERP software gives power and support to the front office of any company. Through an integrated application at their disposal, front desk offices are able to solve most of the problems and queries of the customer on the first call. The integrated and strong reporting tools make it possible to view financial details of the customers. This information makes it possible for your team to give advice, suggestions, and market new products and services as per customer needs. Customer support calls are handled more effectively as their status is available just at a click to the person handling them. Quick and satisfactory responses are the best ways of increasing customer satisfaction possible through ERP software.
Microsoft Dynamics ERP solutions stand apart from other enterprise resource planning (ERP) software by offering exceptionally easy-to-use solutions that fit smoothly with your existing IT systems. You can count on ERP software that can meet your needs now—and in the future as your business evolves.
Follow us on Twitter at @Sikich_Tech. We are a Chicago IL Microsoft Gold Certified Partner and Microsoft Inner Circle member serving the Midwest specializing in the implementation of Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL and Microsoft Dynamics CRM. We work with over 4000 throughout the Midwest in a variety of industries with a focus on manufacturing and distribution, professional services, education, not-for-profit and multi-site international organizations.
By Sikich, a leading St. Louis Microsoft Dynamics GP partner
Be Available to your Customers 24/7 with the Help of ERP Software is a post from: ERP Software Blog
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