In this TechTalk, Microsoft and Mavim experts explore how organizations can redesign business processes with an agentic mindset—moving from manual, repetitive work to human-led, agent-operated operations.
Companion file: Transforming Business Processes with an Agentic Mindset for Finance and Operations (pdf)
You'll learn:
- How modern business analysts evolve into transformation leaders
- The four pillars of agentic transformation
- How to identify process bottlenecks and AI opportunities
- Why diagnosing People, Process, Data, and Technology issues matters before introducing AI
- Real-world examples across Supply Chain, Finance, Project Operations, and HR
- Practical approaches for moving from tasks to agents using Dynamics 365, Microsoft Copilot, and Copilot Studio
Featuring insights and demonstrations from Microsoft and Mavim, including examples such as:
- Open Purchase Order Management
- Month-End Financial Close
- Expense Reporting Automation
- Employee Onboarding Transformation
Whether you're a business analyst, solution architect, consultant, or Dynamics 365 professional, this session provides practical guidance for building intelligent, scalable business processes that deliver measurable business value

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