Email template : Show Date or Time portion only for DateTime attribute

Mahadeo Matre

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Sometime when sending emails using email templates we do not want to show time portion, e.g. BirthDate.

Contact record

Email Template

Email using template

To remove time portion from BirthDate in email template, you need to modify template XML.

Create Solution, with email template
Export Solution to local machine
Open Customization.xml file.
Look for email template
In Email template XML, check presentationxml tag.

It will look like

<template><text><![CDATA[Dear ]]></text><slugs><slug><entity>contact</entity><attribute>fullname</attribute></slug><default></default></slugs><text><![CDATA[ <font face="Tahoma, Verdana, Arial" size=2 style="display:inline;"></font><div>Your date of birth in system is ]]></text><slugs><slug><entity>contact</entity><attribute>birthdate</attribute></slug><default></default></slugs><text><![CDATA[ </div><div><br></div>]]></text></template>

6. This is decoded HTML, you can use online HTML decoders to decode, or look for attribute, e.g. BirthDate

< template >< text > <![CDATA[Dear ]] >< /text >< slugs >< slug >< entity >contact< /entity >fullname< /attribute >< /slug >< default >< /default>< /slugs >< text >< ![CDATA[?< font face="Tahoma, Verdana, Arial" size=2 style="display:inline;" >< /font >< div >Your date of birth in system is ]] >< /text >< slugs >< slug >< entity >contact< /entity >< attribute >birthdate < /attribute >< /slug >< default >< /default >< /slugs >< text >< ![CDATA[?< /div >< div >< br >< /div >]]>< /text >< /template >

7.Change < attribute >birthdate < /attribute > to < attribute >birthdate/@date < /attribute >

8. Encode template HTML, and put it back into Customization.xml file in presentationxml tag.

9. Save customization file, Zip and re-import to CRM.

10. Don't Forgot to publish solution.

Note: It might be when you re-import solution some special character added in template.

Remove special character, save template