Been a new comers with CRM 4.0, they are apprehensions taking place. I fell that I never catch up with my job, technology evolve and our company is sky rocketing with business. More customers, more partners, more co-workers/partners, anyway more of a lot. Last year I did push with our company to use CRM 4.0. I'm so happy that it has become a reality, and they are overwhelming with our little new partner (CRM 4.0). Next week it will be ready to go, and we will configure it. Our new website: museumtickets.nl is also ready to go and build on 100% Microsoft TOOLS, bit at the time joining the Microsoft family Software’s Club. It's funny I have been working for years with museums and today I got around 400 museums on board to transit from a fragmented way of working to a uniform, economical and efficient way of working, all that on Microsoft Platform. -training for museum professionals At this moment I organize Museum Lunch in Amsterdam, it's going very well, but additional concrete information will be a plus -transition phase From one way of working (individual-fragmented) to a national intranet, CRM, blogs, mass licenses, multimedia, public-museums-business (hotels,restaurants,shops) Saving, unity, harmony, HR, PR, ROI, advertizes. I will explore Christine’s suggestion and take my first training. Au Revoir.. Bruno