Ignite 2025 Announcements You Need to Know and Why They Matter

I was fortunate to attend Microsoft’s Ignite conference last week, and just like I’ve seen before at other conferences, we see that agents and AI are (and will probably stay) a big focus of Microsoft. After letting all the announcements sink in, one message came through loud and clear: agents aren’t just assistants anymore, they’re becoming core players in the low-code and business apps world. The Power Platform is now fully leveling up for this new agentic era. And for anyone working with Dynamics 365 CRM applications, whether that’s Sales, Customer Service, Contact Center, or the broader Power Platform this shift is more than exciting. It’s a real turning point in how we build, automate, and innovate. This means the focus when building solutions is shifting from “How do I build this?” to “What do I want this to do?”  Read More