Is there some secret that I don't know about actually finding something using the new PartnerSource Search?
In the last few days, I've tried to find two KB articles that I know exist. I know their KB number, and I even know their title and several keywords. But no matter how I try and search for them, they don't appear in the search results.
Even after filtering for Dynamics GP only, I get Solomon articles in my results. And I'm getting a lot of hits on Great Plains 6.5 and c-tree. But the two articles I searched for are nowhere to be found in the results.
I eventually Googled each of the articles, and thankfully, there have been either forum posts or blog posts that reference the articles and provide a direct link to the KB. And sure enough, the articles are still available, but only if you have the direct URL.
Is anyone else having problems finding anything using the new search?
Does anyone know of a way to revert to or access the old search that only covered support articles?
PS: I realized that there is one way to access a KB article if you know the current KB number. Using the following URL format, you can just change the KB number parameter. I don't know if it will work for all KBs, but it seems to work for the two that I was looking for.
https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?scid=kb;en-us;855361
Is The New PartnerSource Search a Complete Dud?
This was originally posted here.
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