I am getting this error any help please

Encountered error during federation passive request.

Additional Data

Protocol Name:

wsfed

Relying Party:

internalcrm.master.local

Exception details:

Microsoft.IdentityServer.RequestFailedException: MSIS7012: An error occurred while processing the request. Contact your administrator for details. ---> Microsoft.IdentityServer.Service.SecurityTokenService.ADAccountValidationException: MSIS3173: Active Directory account validation failed. ---> Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.AttributeStoreDSGetDCFailedException: Exception of type 'Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.AttributeStoreDSGetDCFailedException' was thrown.

  at Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.EnterpriseLdapAttributeStore.GetLdapAttributeStoreForDomain(String domainFlatName)

  at Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.EnterpriseLdapAttributeStore.ReaderFactory(String userName)

  at Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.LdapAttributeStore.BeginExecuteQuery(String query, String[] parameters, AsyncCallback callback, Object state)

  at Microsoft.IdentityServer.Service.Configuration.ADAttributeStoreLookupUtility.BeginQuery(String query, String[] queryParameters, AsyncCallback callback, Object state)

  at Microsoft.IdentityServer.Service.SecurityTokenService.ADAccountLookup.RetrieveAdAttributes(String query, IEnumerable`1 queryParameters)

  --- End of inner exception stack trace ---

  at Microsoft.IdentityServer.Service.SecurityTokenService.ADAccountLookup.RetrieveAdAttributes(String query, IEnumerable`1 queryParameters)

  at Microsoft.IdentityServer.Service.SecurityTokenService.ADAccountLookup.GetUserUpns(IClaimsIdentity identity)

  at Microsoft.IdentityServer.Service.SecurityTokenService.MSISSecurityTokenService.UpdatePrincipalWithUpn(IClaimsPrincipal principal)

  at Microsoft.IdentityServer.Service.SecurityTokenService.MSISSecurityTokenService.BeginGetScope(IClaimsPrincipal principal, RequestSecurityToken request, AsyncCallback callback, Object state)

  at Microsoft.IdentityModel.SecurityTokenService.SecurityTokenService.BeginIssue(IClaimsPrincipal principal, RequestSecurityToken request, AsyncCallback callback, Object state)

  at Microsoft.IdentityServer.Web.WSTrust.SecurityTokenServiceManager.Issue(RequestSecurityToken request, IList`1& identityClaimSet)

  at Microsoft.IdentityServer.Web.Protocols.PassiveProtocolHandler.SubmitRequest(MSISRequestSecurityToken request, IList`1& identityClaimCollection)

  at Microsoft.IdentityServer.Web.Protocols.PassiveProtocolHandler.RequestBearerToken(MSISRequestSecurityToken signInRequest, Uri& replyTo, IList`1& identityClaimCollection)

  at Microsoft.IdentityServer.Web.Protocols.PassiveProtocolHandler.RequestSingleSingOnToken(ProtocolContext context, SecurityToken securityToken, SecurityToken deviceSecurityToken)

  at Microsoft.IdentityServer.Web.Protocols.WSFederation.WSFederationProtocolHandler.BuildSsoSecurityToken(WSFederationSignInContext context, SecurityToken securityToken, SecurityToken deviceSecurityToken, SecurityToken& ssoSecurityToken)

  at Microsoft.IdentityServer.Web.Protocols.WSFederation.WSFederationProtocolHandler.BuildSignInResponseCoreWithSecurityToken(WSFederationSignInContext context, SecurityToken securityToken, SecurityToken deviceSecurityToken)

  at Microsoft.IdentityServer.Web.Protocols.WSFederation.WSFederationProtocolHandler.BuildSignInResponse(WSFederationSignInContext federationPassiveContext, SecurityToken securityToken, SecurityToken deviceSecurityToken)

  --- End of inner exception stack trace ---

  at Microsoft.IdentityServer.Web.Protocols.WSFederation.WSFederationProtocolHandler.BuildSignInResponse(WSFederationSignInContext federationPassiveContext, SecurityToken securityToken, SecurityToken deviceSecurityToken)

  at Microsoft.IdentityServer.Web.Protocols.WSFederation.WSFederationProtocolHandler.Process(ProtocolContext context)

  at Microsoft.IdentityServer.Web.PassiveProtocolListener.ProcessProtocolRequest(ProtocolContext protocolContext, PassiveProtocolHandler protocolHandler)

  at Microsoft.IdentityServer.Web.PassiveProtocolListener.OnGetContext(WrappedHttpListenerContext context)

Microsoft.IdentityServer.Service.SecurityTokenService.ADAccountValidationException: MSIS3173: Active Directory account validation failed. ---> Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.AttributeStoreDSGetDCFailedException: Exception of type 'Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.AttributeStoreDSGetDCFailedException' was thrown.

  at Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.EnterpriseLdapAttributeStore.GetLdapAttributeStoreForDomain(String domainFlatName)

  at Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.EnterpriseLdapAttributeStore.ReaderFactory(String userName)

  at Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.LdapAttributeStore.BeginExecuteQuery(String query, String[] parameters, AsyncCallback callback, Object state)

  at Microsoft.IdentityServer.Service.Configuration.ADAttributeStoreLookupUtility.BeginQuery(String query, String[] queryParameters, AsyncCallback callback, Object state)

  at Microsoft.IdentityServer.Service.SecurityTokenService.ADAccountLookup.RetrieveAdAttributes(String query, IEnumerable`1 queryParameters)

  --- End of inner exception stack trace ---

  at Microsoft.IdentityServer.Service.SecurityTokenService.ADAccountLookup.RetrieveAdAttributes(String query, IEnumerable`1 queryParameters)

  at Microsoft.IdentityServer.Service.SecurityTokenService.ADAccountLookup.GetUserUpns(IClaimsIdentity identity)

  at Microsoft.IdentityServer.Service.SecurityTokenService.MSISSecurityTokenService.UpdatePrincipalWithUpn(IClaimsPrincipal principal)

  at Microsoft.IdentityServer.Service.SecurityTokenService.MSISSecurityTokenService.BeginGetScope(IClaimsPrincipal principal, RequestSecurityToken request, AsyncCallback callback, Object state)

  at Microsoft.IdentityModel.SecurityTokenService.SecurityTokenService.BeginIssue(IClaimsPrincipal principal, RequestSecurityToken request, AsyncCallback callback, Object state)

  at Microsoft.IdentityServer.Web.WSTrust.SecurityTokenServiceManager.Issue(RequestSecurityToken request, IList`1& identityClaimSet)

  at Microsoft.IdentityServer.Web.Protocols.PassiveProtocolHandler.SubmitRequest(MSISRequestSecurityToken request, IList`1& identityClaimCollection)

  at Microsoft.IdentityServer.Web.Protocols.PassiveProtocolHandler.RequestBearerToken(MSISRequestSecurityToken signInRequest, Uri& replyTo, IList`1& identityClaimCollection)

  at Microsoft.IdentityServer.Web.Protocols.PassiveProtocolHandler.RequestSingleSingOnToken(ProtocolContext context, SecurityToken securityToken, SecurityToken deviceSecurityToken)

  at Microsoft.IdentityServer.Web.Protocols.WSFederation.WSFederationProtocolHandler.BuildSsoSecurityToken(WSFederationSignInContext context, SecurityToken securityToken, SecurityToken deviceSecurityToken, SecurityToken& ssoSecurityToken)

  at Microsoft.IdentityServer.Web.Protocols.WSFederation.WSFederationProtocolHandler.BuildSignInResponseCoreWithSecurityToken(WSFederationSignInContext context, SecurityToken securityToken, SecurityToken deviceSecurityToken)

  at Microsoft.IdentityServer.Web.Protocols.WSFederation.WSFederationProtocolHandler.BuildSignInResponse(WSFederationSignInContext federationPassiveContext, SecurityToken securityToken, SecurityToken deviceSecurityToken)

Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.AttributeStoreDSGetDCFailedException: Exception of type 'Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.AttributeStoreDSGetDCFailedException' was thrown.

  at Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.EnterpriseLdapAttributeStore.GetLdapAttributeStoreForDomain(String domainFlatName)

  at Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.EnterpriseLdapAttributeStore.ReaderFactory(String userName)

  at Microsoft.IdentityServer.ClaimsPolicy.Engine.AttributeStore.Ldap.LdapAttributeStore.BeginExecuteQuery(String query, String[] parameters, AsyncCallback callback, Object state)

  at Microsoft.IdentityServer.Service.Configuration.ADAttributeStoreLookupUtility.BeginQuery(String query, String[] queryParameters, AsyncCallback callback, Object state)

  at Microsoft.IdentityServer.Service.SecurityTokenService.ADAccountLookup.RetrieveAdAttributes(String query, IEnumerable`1 queryParameters)