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Dynamics 365 Community / Blogs / Gulshan Shubham's Blog / Can we apply a Sales Cr. Me...

Can we apply a Sales Cr. Memo to a Customer Payment (2 -ve amounts) in Dynamics 365 BC & NAV?

Hi NAV Enthusiasts,

As a simple rule, it's known to everyone that a negative amount cannot be applied to a negative amount in NAV or Business Central.

It means that we cannot apply a Sales Credit Memo to a Customer Payment (Payment received from the customer).

 
But, Let me tell you that it's not completely true. We can apply Sales Credit Memo to a Customer Payment (Payment received from the customer) despite both having -ve amounts.
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Watch the complete video to know how it happens:
Hope it helps! Cheers!

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