Following JavaScript code can be used to Resolve Incident using JavaScript and WebApi:
var incidentresolution = { "subject": "Put Your Resolve Subject Here", "incidentid@odata.bind": "/incidents(0A9F62A8-90DF-E311-9565-A45D36FC5FE1)",//Replace this Id with Id of case you want to resolve "timespent": 60,//This is billable time in minutes "description": "Additional Description Here" }; var parameters = { "IncidentResolution": incidentresolution, "Status": -1 }; var context; if (typeof GetGlobalContext === "function") { context = GetGlobalContext(); } else { context = Xrm.Page.context; } var req = new XMLHttpRequest(); req.open("POST", context.getClientUrl() + "/api/data/v8.2/CloseIncident", true); req.setRequestHeader("OData-MaxVersion", "4.0"); req.setRequestHeader("OData-Version", "4.0"); req.setRequestHeader("Accept", "application/json"); req.setRequestHeader("Content-Type", "application/json; charset=utf-8"); req.onreadystatechange = function () { if (this.readyState === 4) { req.onreadystatechange = null; if (this.status === 204) { //Success - No Return Data - Do Something } else { var errorText = this.responseText; //Error and errorText variable contains an error - do something with it } } }; req.send(JSON.stringify(parameters));
Запись How to close Incident using WebApi впервые появилась CRM Mentor.
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