14 Health Plans Adopt Microsoft’s Health Plan Sales Solution for Microsoft Dynamics CRM

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Fourteen health plans, including Blue Cross of Northeastern Pennsylvania and Blue Cross and Blue Shield of Kansas City, have deployed or are planning to implement the Health Plan Sales Solution for Microsoft Dynamics CRM, Microsoft Corp. announced at the America's Health Insurance Plans (AHIP) Institute 2011.

The Health Plan Sales Solution for Microsoft Dynamics CRM integrates with existing systems and applications. Health plans can use the platform for acquisition, retention, health and care management as well as for grievances and appeals, application, provider credentialing, legal matter management, provider contract, and contact management, according to Microsoft.

The health plan sales platform is pre-integrated into the health plan solutions of...

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